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September 23, 2017
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Routine Maintenance would Ensure Longer Life of Vacuum Trucks

Jul 8, 2017

Maintenance of your vehicle has been deemed of great importance. It would not matter on the kind of vehicle you have, but your zeal to maintain the vehicle on regular basis would be imperative. Therefore, it would be imperative that you should look forward to developing a maintenance routine for your commercial vehicles. In case, you have been using vacuum trucks, you should be rest assured that without proper maintenance, you may not be able to make the most of your vehicle. It may not be able to provide you with adequate results. It would result in loss of business. Moreover, you would lose the efficiency of your truck.

Need for regular maintenance

When your equipment has been functioning well, you may not give adequate importance on a routine maintenance program. It would seem to be both time consuming and expensive for the business owner. Similar to any other type of equipment, it has been deemed important to make sure that a vacuum truck has the proper routine maintenance for keeping it functioning in the best manner possible. A vacuum truck that would be offered for sale should have adequate proof of its regular care. It should take into its ambit the abuse these vehicles take. It would determine how quickly their mechanical parts could be damaged from normal usage. Let us go through some vacuum truck maintenance tips to ensure proper and smooth functioning of the vehicle.

Importance of regular servicing

Vacuum trucks have been specifically dependent on regular maintenance. It would be applicable on both the vehicle along with the working components of holding tank and vacuum system. Even though the idea of the vehicle having a vacuum system sucking on waste material into the tank would seem a relatively simple process, it would entail several parts working together for a successful outcome. Therefore, you would be required to get each part serviced in order to prevent functional failure. Obviously, the breakdown of any of these parts or the vehicle overall would be inconvenient for the business owner. Moreover, it would create serious and hazardous waste issues as well. It would not be something that any company could any truck operator or company looks forward to handle.

Regular cleaning

It would be imperative that regular cleaning of the entire vehicle has been deemed of great importance, as much of the waste material has been passing through the system that may be corrosive. It may also sit on the surface as well. The entire vehicle, both internally and externally is required to be thoroughly cleaned on a daily basis. However, it should be cleaned every time the truck is drained for preventing solid waste material building up in the tank. Even though, cleaning may not be preferred a daily task, it should be done after a week. It would ensure that there would be no breakdown and the job at hand would become a problem. Apart from cleaning, you should get the other parts of the vehicle serviced for preventing failures turning into huge headaches.

 

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The Benefits of Outsourcing Your Customer Service Department

Jul 8, 2017

As a judicious, forward-thinking business owner in today’s day and age, it’s safe to say that you understand the importance of outsourcing various departments in order to maintain your bottom line and rationalise certain processes.

For instance, you don’t purchase delivery vehicles for your conveyance needs; you simply charter a professional delivery service when you need it. You don’t establish in-house task forces to solve plumbing issues; you reach out to a reputable plumber. But, for some reason, you continue to spend exorbitant amounts of money on wages, benefits, and training programs for your in-house customer service team.

It’s time to make a change. It’s time to decrease your overhead expenditures, streamline in-house operations, and finally remove the gargantuan responsibility of maintaining an on-site customer service department. Fortunately, you can do all of these things and more simply by establishing a relationship with a reputable virtual receptionist service such as Message Direct.

How Does it Work?

If you partner with a 21st-century phone answering service, it’s important to note that you’re essentially hiring a specialised team of call handlers to take full control of your company’s customer service needs:

  • Professional Image: These virtual receptionists will be fully trained on your in-house protocols and conflict resolution methodologies, ensuring that your team of off-site call handlers will behave as if they are actually in your office on a day-to-day basis.
  • Detailed Service Tickets: As soon as a customer enquiry or complaint is received, your virtual receptionists will work to resolve the issue or create a service request and forward the call to the pertinent department. You can receive and forward service tickets by way of email, fax, or SMS.
  • Overflow Handling: During the busiest seasons, you’ll be able to rest easy knowing that your call handling services are fully scalable based on your oscillating needs.
  • Database Management: In addition to managing incoming phone calls and handling web chats, your team of receptionists will also be able to regulate and maintain your internal databanks. As a result, your protocols, initiatives, day-to-day operations, and information dissemination tactics can remain interconnected and up-to-date.

A Comprehensive Solution

A virtual receptionist service is able to mimic all of the standardised procedures of an on-site customer service team while simultaneously decreasing overhead expenditures and streamlining the client care paradigm. Thus, by reaching out to a renowned phone answering service, you’ll be able to instantly slash the expenses associated with training on-site employees, establishing workspaces, purchasing equipment, and, of course, disbursing staff salaries; you simply pay an affordable, pre-established monthly rate for the exact suite of services that you need.

As such, it shouldn’t come as a huge surprise to find out that various companies from the world over are beginning to partner with call handling services to help facilitate the following tasks:

  • Order processing
  • Appointment scheduling
  • Call forwarding
  • Message taking
  • Lead generation
  • Bilingual initiatives
  • Sales and outbound services
  • Holiday and temporary cover
  • Emergency response services

Bringing your company into the 21st century of customer service just got a whole lot easier and much more cost-effective.

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